All products are shipped with tracking to European destinations, except for the UK and Switzerland, which are shipped untracked. (For UK I’m now testing with DPD to provide tracked shipping for a decent price).
The main shipping partner is DHL, but depending on the destination and shipping day packages may be shipped with either PostNL, DHL or DPD.
I ship to the entire EU and to all non-EU countries in Europe. Non-EU countries include, UK, Switzerland, Ukraine etc. I have also shipped to f.i. the US.
If you are unsure whether I ship to your country just send me an email.
For destinations within the EU the VAT rate of the shipping address is used. So if you order from Germany, you pay 19% VAT. The VAT is included in the order total.
For all destinations outside of the EU, the Dutch VAT rate of 21% is used. VAT is included in the order total so you pay this at checkout.
For B2B sales outside of the Netherlands, but inside the EU, no VAT is charged as long as you enter a valid VAT number. This will be verified at checkout!
DHL Packstation (Service Point) delivery
I can deliver to a Packstation or any other DHL Service Point in Germany.
Please use the DHL Packstation delivery option during checkout.
Add the Postnummer in the remarks, otherwise I’ll have to ask you again.
Use the same delivery address as the billing address. And then select the correct Packstation via the button ‘Select Service Point’.
Do not manually enter the Packstation address in the delivery address but use the Select Service Point button to select it.
If done correctly, the address will be shown below the button.
Shipping costs and time per destination
If your destination is not listed here, you can check the rate by adding a product to the shopping cart and then use the shipping cost calculator after you selected the destination country (you don’t need to type in a full address to get the rate).
Orders are usually shipped within 2 business days after purchase (Occasionally 3 or 4 with DPD). The transit time in delivery days per destination country is mentioned below. The transit time is an indication provided by DHL/DPD/PostNL.
Packages sent with PostNL are sent as registered mail. It includes tracking, but it is not that accurate at times.
For Ukraine ‘Nova Poshta’ is recommended.
|Destination||Usually sent with||Delivery days (working days)||Rate|
|UK||PostNL (or DPD)||4-10||€ 9,00 (14,95)|
|Czech Republic||DHL||6||€ 13,95|
(some packages take forever)
outside of Europe
Each product is individually packaged in a plain white cardboard letterbox package that fits through the mail slot. So you don’t need to be at home and we can reduce packaging waste.
If you buy more products in one order, you will usually receive a single shipment consisting of a stack of individual letterbox packages taped together.
I’m currently testing brown paper tape instead of plastic packaging tape, it doesn’t look that good but I hope to reduce plastic waste a little bit this way.
If your package is still wrapped with plastic tape, it’s already of the recycled plastic type.