All products are sold as hobby products for home use only. Although they can be used for other purposes when in capable hands, they are not intended for industrial use or other production environments.
The products are designed to augment your heating system, and not intended to replace a critical system component like a thermostat.
Always make sure your heating system can control itself without the use of the product. Your home automation will fail at some point, make sure in that case your heating will not fail. It is your own responsibility.
I cannot guarantee that the product will work in your specific situation or use case.
The amount of parameters you can read or write are dependent on the version of EMS-ESP firmware and the brand, model, year and software version of your specific boiler/heatpump/thermostat/etc. Some EMS devices do not respond to certain write or read commands. Because there are hundreds of different possible combinations out there, I cannot list them all or know which one will work or won’t work in your specific situation.
All Gateways are tested before shipment.
EMS products are tested in receive and transmit mode on a Nefit boiler with the standard EMS bus protocol.
Although much thought went into fool-proofing the hardware design, there are always ‘better’ idiots. If your board does not work, be assured it has been tested and verified here so there is likely a problem on your side.
If you do think the board itself is defective, please send me an email so we can see if we can solve it.
Depending on the batch the color of the circuit board can be different. There is however no difference in function with ‘older’ boards of the same revision.
Do not use Ethernet models with POE or any other high voltage input.
Although EMS-ESP makes it possible to use free GPIO pins of the ESP32 microcontroller, you are NOT allowed to open the Gateway and add your own electronics to the GPIO pins as the Gateway was not designed to support these features.
Wherever firmware is loaded onto the microcontroller, please refer to the specific Github repository of the code for more information on its use and which licenses apply.
The firmware version installed is a recent stable version or a better beta version. You can update to new firmware via the web interface.
Gateway EMS-ESP firmware information
All modular components of the Gateway are tested separately and also once again as a whole after assembly.
The Gateway as delivered will be able to send and receive to the EMS bus. Support for specific EMS bus devices like boilers and thermostats is firmware dependent.
The Gateways are guaranteed to work as tested with the standard EMS bus with the firmware as delivered.
Further firmware updates are on your own risk.
‘Bosch Group’, ‘Buderus’, ‘Junkers’, ‘Worcester’ and ‘Nefit’ are brands of Bosch Thermotechnology. All other trademarks are the property of their respective owners.
All products in this store rely completely on public information and open source efforts and not on any official documentation from Bosch.
Wherever required, amounts are including the Dutch VAT rate of 21% (BTW) OR the VAT rate of the shipping destination. This is an EU requirement (OSS). The final price is including taxes wherever required.
For all agreements and legal relationships to which seller is a party, only Dutch law applies even if a contract is wholly or partially executed abroad or if the legal relationship is with a party (customer) domiciled there.
About our dataprocessing
Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.
We use webhosting and email services provided by Transip. Personal data gathered with the use of our website and services is shared with Transip.nl requires access to these details to offer (technical) support. They will not use this data for any other purposes. Transip.nl has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data. We host our webshop on a server under own management. We have taken necessary precautions and security measures when it comes to your personal data such as an SSL-encryption and a strong password policy.
E-mail and mailinglists
For our regular business email, we use the email services of Gmail and our webhost. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. My webhost does not have access to our mailbox and we treat our email-traffic confidentially.
Payment processors (Mollie)
For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie. Mollie processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Mollie has implemented fitting technical and organisational measures to protect your personal data. Mollie retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by Mollie that uses third parties. Mollie does not store your data any longer than the installments permitted by the appropriate legal grounds.
Transport and logistics (PostNL)
If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of PostNL. For a successful delivery it is important that we share you name, address and residential details with PostNL. PostNL uses this information with the sole purpose to carry out the agreement of delivery. In case of PostNL hiring subcontractors, they will share said information with these parties.
Transport and logistics (DHL)
If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of DHL. For a successful delivery it is important that we share you name, address and residential details with DHL. DHL uses this information with the sole purpose to carry out the agreement of delivery. In case of DHL hiring subcontractors, they will share said information with these parties.
Purpose of data processing
General purpose of data processing
We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes. If you share information with us and we use this information to – not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.
Automatically collected data
Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.
Cooperation in tax and criminal investigation In some cases, we may be obligated by government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist, but will, based on lawful possibilities, offer objection.
We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.
Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system.
At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.
Right of inspection
At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.
Right to rectification
At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.
Right to restriction of processing
At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.
Right of transferability
At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.
Right of objection and other rights
At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.